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Terms & Conditions

Last updated: 26 August 2026

These Terms & Conditions govern your use of Lakhdatar and Sons Jewellers' website, mobile app and services, including product enquiries, digital gold, digital silver and SIP services. Please read them carefully - by creating an account or using our services, you agree to these terms.

1. Eligibility & account

You must be at least 18 years old and capable of entering into a legally binding contract. You are responsible for the accuracy of the information you provide and for keeping your account credentials secure.

Certain features, including digital gold, digital silver and SIP services, may require successful KYC verification in line with applicable regulations.

2. Product information & enquiries

Our website and mobile app allow customers to view jewellery and other products and submit enquiries regarding products.

Product images and information displayed on the website or app are for reference and enquiry purposes. Product availability, specifications, weight, price and other details may vary and will be confirmed by our team when responding to your enquiry.

Submitting a product enquiry does not constitute a purchase or order confirmation.

3. Digital gold & silver

Digital gold and silver services allow you to buy and accumulate digital gold or silver by value, subject to the applicable terms and conditions of the service.

Buy prices are based on the applicable live rates at the time of the transaction and may include applicable taxes, charges or spreads.

Digital gold and silver holdings are maintained through our authorised service/custodian partners, as applicable. KYC verification may be required for using these services.

4. SIP

Our SIP service allows you to invest a predetermined amount at regular intervals towards digital gold or silver.

The amount invested through each SIP cycle will be used to purchase digital gold or silver based on the applicable rate at the time of the transaction.

SIP transactions are subject to successful payment, applicable KYC requirements and the terms of the relevant service provider. SIP amounts and accumulated metal value may vary based on the applicable market rates.

5. Payments

Payments for digital gold, digital silver and SIP services are processed securely through our authorised payment gateway.

We do not store your full card or bank details on our servers. You agree to provide accurate payment information and pay all applicable amounts, including taxes and charges.

6. Intellectual property

All content on our website and app - designs, images, logos, text and software - is owned by or licensed to Lakhdatar and Sons Jewellers and protected by law. You may not copy, reproduce or use it without our written permission.

7. Limitation of liability

To the maximum extent permitted by law, Lakhdatar and Sons Jewellers is not liable for indirect or consequential losses arising from the use of our website, app or services.

Our liability for any claim relating to a service will be limited to the extent permitted under applicable law. Nothing in these terms limits liability that cannot be excluded by law.

8. Governing law & jurisdiction

These terms are governed by the laws of India, and the courts having jurisdiction over our registered place of business shall have exclusive jurisdiction over any dispute.

9. Contact

For any questions about these terms, contact us at logeshgaddika82@gmail.com.

This document is provided for information and may be updated from time to time. For questions, contact logeshgaddika82@gmail.com.